Frequently Asked Questions
Find answers to common questions about our technical gear and apparel.
How should I care for my GORE-TEX® garments?
Machine wash on a warm permanent press cycle using a small amount of liquid detergent. Rinse twice and tumble dry on warm to reactivate the durable water repellent (DWR) finish.
What is the Infinite Guarantee®?
We believe so strongly in the quality of our gear that we guarantee our products will perform throughout their lifetime. If your product fails, we will replace it.
How do I determine my correct size?
Please refer to our comprehensive Size Guide located on each product page, which includes measurements for chest, waist, hips, and sleeve length.
Are your down jackets ethically sourced?
Yes, 100% of our down products are certified under the Responsible Down Standard (RDS) to ensure the welfare of the animals involved.
Can I repair my gear instead of replacing it?
We encourage sustainability. We partner with professional repair services to help extend the life of your technical apparel whenever possible.
Do you offer international shipping?
Currently, we ship to over 50 countries worldwide. Shipping rates and delivery times vary by destination and are calculated at checkout.